Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Museum?

    At the Petit Palace Museum we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Museum a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Museum is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Museum once I have checked out?

    Yes, the Petit Palace Museum allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Museum?

    The Petit Palace Museum is a hotel located in carrer de la Diputació, 250, Eixample de Barcelona. This boutique hotel in the centre of Barcelona is a few steps from the Plaza de Catalunya, Diagonal Avenue, Sagrada Familia or the Mercat dels Encants street market, and of course the most well-known tourist and commercial areas of Barcelona (Raval, el Gòtic, Plaça Reial).

  • What special room services does the Petit Palace Museum have?

    The Petit Palace Museum offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, 24 hours reception, piano bar...

  • Does the internet Wi-Fi connection have any cost at the Petit Palace Museum ?

    Clients' internet connection is free at the Petit Palace Museum. In addition, our hotel in Madrid offers a MIFI service, internet with free data throughout the city.

  • Is the Petit Palace Museum adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Museum hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind of family services with children does the offer?

    The Petit Palace Museum is a Barcelona hotel ideal for families with children. We have family rooms for up to 5 people, free breakfast for children booking on the official website, gifts for children ...